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Energy supplier

SIBELGA

Sibelga is the electricity and natural gas distribution system operator for the Brussels-Capital Region. The company manages the networks that connect homes, businesses and public services to energy. Sibelga handles grid connections, meter-related services, technical interventions and outage management on the distribution network. Its services are mainly relevant for Brussels households, property owners, building managers, businesses and professionals who need a connection or meter service in Brussels. Sibelga is not an energy supplier, but the company that manages the local energy infrastructure.

SIBELGA
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SIBELGA — Network costs gas

SIBELGA — Network costs electricity

Summary

About SIBELGA

Sibelga is the sole distribution system operator for electricity and natural gas across the 19 municipalities of Brussels. The company is responsible for operating, maintaining and developing the distribution networks. This gives Sibelga a central role between energy suppliers and end users. For many people in Brussels, Sibelga is mainly involved when a new connection is needed, a meter must be changed, technical works are required or there is a network outage.

Sibelga’s services include electricity and gas connections, meter management, consumption data and technical interventions. Through its website, customers can arrange several matters online, such as reporting a move, consulting documents or starting a request. Sibelga also provides information about the rollout of digital meters and energy sharing in Brussels. In addition, the company publishes information about the energy transition and efficient network management, reflecting its public-service role and its focus on the development of Brussels’ energy network.

Contact

Customer service SIBELGA

Are you already an existing customer of SIBELGA? For questions about your bill, connection or anything else, it’s best to contact SIBELGA directly.

Phone
02 549 41 00